Full-Time Process Associate – Insurance Customer Service jobs in Dubai
Full time job with a multinational BPO, US based organization is looking for Process Associate:
· Position based in the Dubai Media City – DMC
· Attractive remuneration package, employment visa and/or work permit
· Candidates must be on transferable visa and available to join immediately
· Timing: Should be flexible as the work will be in shifts.
· Must be fluent in English, Arabic & French.
Job Role: Process Associate
Role Type: Customer Service
Reporting Structure: To Supervisor/ Team Leader
Type of Experience: 1-3 years experience in a call center environment, preferably in Insurance domain. Fresh graduates with appropriate skills will also be considered.
Education Level Graduate
Key Accountabilities
- Providing first-rate customer service in an Insurance based call center environment in a 24*7 environment
- Trilingual (Arabic, English & French) Call center
- Manage customer expectations & ensure a robust communication rhythm
- Display strong customer handling skills and efficient problem solving to meet customer needs.
Required Skills
- Candidate must have excellent French, Arabic & English skills (written & Verbal)
- Candidate should have a exposure/experience in a call center/customer service environment
- Excellent interpersonal, communication, skills are a must.
- Ability to multi-skill & co-ordinate multiple activities under pressure.
- Strong customer focus.
Preferred Skills
Candidate should have a strong customer service background in a call center environment
Benefits from the role / Value Proposition for the Candidate:
1) High learning & growth opportunity
2) Horizontal and vertical growth based on performance.
How to Apply
Interested candidates may also email resumes to vineeth@global-dubai.com. Feel free to share this job positing with your contacts and anyone who may be interested in the job role.
WALK-IN INTERVIEWS ARE HELD EVERYDAY FROM SUNDAY TO THURSDAY BETWEEN 9 AM to 4 PM at Suite 206, IT Plaza, Silicon Oasis, Emirates Road, Dubai, UAE.
Thank you in advance.
